You can’t solve what you can’t see
Rely on Sturdy as your customer warning system—analyzing every customer conversation to identify and act on risks before it’s too late.
It’s humanly impossible to act on every issue that harms your customers
Revenue protection
Many problems aren’t obvious to your team, discovered only after a customer cancels
Hidden problems
Issues often land in the wrong inbox (where they’re read once and perish)
Siloed information
Info gets siloed across your org, and staff turnover deletes a chunk of intelligence
Here’s how we sound the alarm
We scan all customer conversations
Sturdy connects to every customer communication tool, giving you faster access to critical conversations overlooked by employees.
Uncover the root causes of critical customer risks
Ask questions about the risks that matter most with Sturdy’s deeply customizable AI. Create your own models instantly — without a data engineer.
Discover the patterns that are harming your business
Sturdy’s dashboards reveal which operational, employee and customer behaviors produce a negative impact, so you can make changes that matter.
We alert you when accounts are at risk
Sturdy’s AI identifies key signals in customer messages, flags issues, and quickly reveals the truth about what your customers are thinking.
Trust Sturdy to tell your teams exactly what they need to know
Operations and BI Teams
Customer Teams
Product Teams
Sturdy ensures that nothing goes unnoticed, so the right team members can act in time
Easy integration with the best apps in just a couple of clicks
"If we had these Signals in the past, we would have already prevented several cancellations this year."
"Year to date, we haven’t lost any clients in our 100+ segment base, and a big part of that is having our hand on the pulse with Sturdy."
"We discovered that one of our product lines was responsible for 84% of our customer confusion and dissatisfaction."
"It took less than six weeks to see month-over-month retention improve by 30%."
FAQs
Feel free to reach out — our team is here and happy to help.
Sturdy is the world’s first early warning system for your business—analyzing every customer conversation to identify risks before it’s too late. The truth is that it’s humanly impossible to catch every issue that harms your business. Sturdy was built to ensure nothing goes unnoticed so the right team members can act in time.
Sturdy is ideal for B2B companies. Our customers vary by industry, with a concentration of success stories in marketing services, business services, SaaS, and medical device manufacturing. Companies of all sizes use Sturdy, from scale-ups to multi-national enterprises.
From C-suite executives and product leaders to services and marketing teams, Sturdy delivers insights at scale derived from the everyday conversations that everyone in your business has with your customers.
Sturdy uncovers hidden patterns and root causes of business risks. It helps resolve issues that teams may miss, such as misrouted data, unnoticed problems, or siloed information, providing critical insights to act on.
Sturdy anonymizes and redacts all PII to ensure you deliver the privacy and protection your customers deserve. It also provides peace of mind in remaining 100% compliant with GDPR and other privacy regulations.
No! Sturdy is like having a 30-person data team that collects, cleans, merges, analyzes, and classifies your data. The platform has everything you need to start using the power of AI to reimagine products, tune processes, and build better relationships with your customers this week. Getting started takes a few days and requires less than an hour from your IT resources.
You’re in good company. Virtually no one’s data is in good shape. And here’s the thing: we deal with the messiest of all your data sources, the unstructured text-based data sitting in inboxes, cases, and more call transcripts. We are in the business of dealing with messy data.
