You can't solve what
you can't see.

Rely on Sturdy as your early warning system—analyzing every customer conversation to identify risks before it’s too late.

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It's humanly impossible to catch every issue that harms your business.

Many problems aren’t obvious to your team... and are discovered only after a customer cancels.

Issues often land in the wrong inbox (where they’re read once and perish).

Info gets siloed across your org, and staff turnover deletes a chunk of intelligence.

Here's how we sound the alarm

We scan all customer conversations

Sturdy connects to every customer communication tool, giving you faster access to critical conversations overlooked by employees.

We alert you when accounts are at risk.

Sturdy’s AI identifies key signals in customer messages, flags issues, and quickly reveals the truth about what your customers are thinking.

Discover the patterns that are harming your business.

Sturdy’s dashboards reveal which operational, employee, and customer behaviors produce a negative impact, so you can make changes that matter.

Uncover the root causes of critical business risks.

Ask questions about the risks that matter most with Sturdy’s deeply customizable AI. Create your own models instantly — without a data engineer.

With Sturdy, we went from largely wasting our most powerful data source, our customers' voices, to creating easily understandable metrics and interventions that everyone in our company can use. It took less than six weeks to see month-over-month retention improve by 30%."

Tony Delmercado

President @ Hawke Media