Consolidate customer usage data from every system
Sturdy equips your team with comprehensive access to customer usage data from emails, tickets, chats, transcripts, and more, providing actionable insights to enhance service delivery, drive revenue performance, and improve products.
"Before Sturdy, our team had the daunting task of collecting data and trying to structure it. The process was time-consuming and costly."
Sturdy ensures that nothing goes unnoticed, so the right team members can act in time
The fastest way to integrate customer data across platforms
Sturdy’s turnkey API middleware connects directly to customer-facing systems via approved marketplace apps, unifying data silos fast. Start capturing structured and unstructured data in minutes with source-referenced retrieval—no batch uploads, no manual entry—providing continuous access and accuracy.
Unified customer profiles with AI-driven entity resolution
Sturdy’s AI-driven entity resolution consolidates accounts and contacts from multiple platforms. Interactions across CRMs, email, communication tools like Slack, and ticketing systems are unified and de-duplicated, creating a single, comprehensive customer view across all systems.
Metadata coordination and enrichment
Sturdy integrates metadata like segment, account owner, and more across your platforms, ensuring that contacts and their associated metadata values from CRMs, emails, and other channels are unified into one source-referenceable record. There’s no need for batch uploads, manual data entry, or data wrangling.
Delete manual data entry
80-90% of business data is unstructured, and before Sturdy, the only way to convert it to action was through manual data entry, logging, and updating. With Sturdy, your business will capture up to 95x more data from every interaction while reducing (or eliminating) the need to log data to other systems.
Easy integration with the best apps in just a couple of clicks
