Every conversation. Every customer. Every single time.
Sturdy's Al lets you to detect crucial business trends, pinpoint issues early, and scale improvements across every interaction. Transform data from all conversations into intelligence to make every team more agile and responsive.
"Year to date, we haven’t lost any clients in our 100+ segment base, and a big part of that is having our hand on the pulse with Sturdy."
Sturdy ensures that nothing goes unnoticed, so the right team members can act in time
Discover and predict issues to improve this quarter's results
Sturdy goes beyond vanilla sentiment analysis and health scoring by using advanced Al to discover, predict, and pinpoint the specific behaviors and topics that affect your business and, perhaps, only your business. Identify emerging trends immediately and take action to tune your escalations, processes, and products.
Customized intelligence that adapts to your business
Sturdy allows your business to leverage cutting-edge data-cleansing, privacy, Al, and Machine Learning technologies with a few clicks. Leverage Sturdy's library of business classification language models or create custom data signals tailored to your unique requirements.
Stop going from "Green to Gone."
Sturdy moves beyond traditional health scoring and sentiment analysis by proactively detecting risks-such as imminent cancellations- enabling timely interventions. Patterns, like the top five drivers of customer frustration, are surfaced instantly, while emerging trends, such as spikes in "discount requests," are automatically flagged. This allows your team to address issues before they escalate, providing the foresight needed to maintain customer satisfaction and retention.
Easy integration with the best apps in just a couple of clicks
