Consistent, trusted intelligence to create customer-driven outcomes
With Sturdy, you can search, summarize, and subscribe to every customer interaction with product-related content. Go beyond surveys and interviews to get the entire story directly from the customer. No manual logging, forwarding, or adding to spreadsheets is required.
"We discovered that one of our product lines was responsible for 84% of our customer confusion and dissatisfaction."
Sturdy ensures that nothing goes unnoticed, so the right team members can act in time
Turn your customer interactions into context-rich usage data.
Your customer-facing teams gather critical user data, such as bugs, feature requests, confusion, and product frustration. The problem is that this data is unstructured. Sturdy structures it, so you’ll have the data to understand what needs improvement or new features that can drive revenue. Would the top 5 feature requests from your top 100 customers be valuable to your team? That’s one example of the insights Sturdy can provide in just a few seconds.
Search, summarize, and subscribe to interactions seamlessly
Say goodbye to manual processes like logging data in spreadsheets. Sturdy automates workflows, letting teams focus on customer-driven results. With Sturdy, product teams move beyond surveys and interviews to gain a full view of customer experiences and needs.
Data-driven roadmaps improve revenue
Sturdy transforms how product teams gather and utilize customer insights. Now, you can ensure that product feedback is never missed. Surveys and interviews are undoubtedly helpful, but imagine that every email, ticket, and chat with product information is at your fingertips. That’s Sturdy.
10X your user feedback
It’s estimated that only about 10-20% of unstructured product feedback is categorized or logged. With Sturdy, you can increase this to 90% (or more). You can go straight to the source, search, and subscribe to user data directly from your customers as it arrives in real-time. Sturdy can even log issues directly to JIRA; no manual labor is required.