Consistent, trusted intelligence to create customer-driven outcomes

With Sturdy, you can search, summarize, and subscribe to every customer interaction with product-related content. Go beyond surveys and interviews to get the entire story directly from the customer. No manual logging, forwarding, or adding to spreadsheets is required.

"We discovered that one of our product lines was responsible for 84% of our customer confusion and dissatisfaction."

Brian Strock

Global Process Owner at Laerdal

Sturdy ensures that nothing goes unnoticed, so the right team members can act in time

Explore Case Studies

100%

retention of 100+ segment base maintained

30%

month-over-month retention improvement achieved in six weeks

100%

of customer base accessed by bypassing employee feedback

Turn your customer interactions into context-rich usage data.

Your customer-facing teams gather critical user data, such as bugs, feature requests, confusion, and product frustration. The problem is that this data is unstructured. Sturdy structures it, so you’ll have the data to understand what needs improvement or new features that can drive revenue. Would the top 5 feature requests from your top 100 customers be valuable to your team? That’s one example of the insights Sturdy can provide in just a few seconds.

Search, summarize, and subscribe to interactions seamlessly

Say goodbye to manual processes like logging data in spreadsheets. Sturdy automates workflows, letting teams focus on customer-driven results. With Sturdy, product teams move beyond surveys and interviews to gain a full view of customer experiences and needs.

Data-driven roadmaps improve revenue

Sturdy transforms how product teams gather and utilize customer insights. Now, you can ensure that product feedback is never missed. Surveys and interviews are undoubtedly helpful, but imagine that every email, ticket, and chat with product information is at your fingertips. That’s Sturdy.

10X your user feedback

It’s estimated that only about 10-20% of unstructured product feedback is categorized or logged. With Sturdy, you can increase this to 90% (or more). You can go straight to the source, search, and subscribe to user data directly from your customers as it arrives in real-time. Sturdy can even log issues directly to JIRA; no manual labor is required.

Easy integration with the best apps in just a couple of clicks

Zoom
Open AI
Jira
Tableau
Slack
Outlook
ServiceNow
HubSpot
Salesforce
Snowflake
Zendesk
Gmail
Gong
Gainsight
Slack
Outlook
Jira
ServiceNow
Gmail
Zoom
Gainsight
OpenAI
Gong
Tableau
Salesforce
Zendesk
HubSpot
Snowflake
Zoom
Outlook
Snowflake
Slack
ServiceNow
Tableau
Gong
OpenAI
Jira
Gmail
Salesforce
Zendesk
HubSpot
Gainsight
Slack
Jira
Snowflake
Tableau
ServiceNow
HubSpot
Outlook
OpenAI
Zoom
Salesforce
Zendesk
Gmail
Gong
Gainsight

How many customers will you have to lose before you try Sturdy?

Schedule Demo
A blue and gray logo with a black background
A number of different types of labels on a white backgroundA white background with a red line and a white background with a red line andA sign that says executive change and contact request
A white background with a red line and a blue lineA number of different types of logos on a white backgroundA pie chart with the percentage of customer confusion and unhappy
A number of graphs on a white background